Provide coupon-discounts to future continuity orders
Now, when designing continuity profiles, you can create continuity coupons; discounts that customer service representatives can apply to certain continuity shipments for “save the sale” purposes.
Continuity coupons can be designed to provide percentage or flat dollar-amount discounts to continuity orders. When choosing “dollar-based” discounts, you can have Orderwave distribute the discount amount among the items on the order, or have the discount amount be applied to each item on the order. In the example above, the continuity order will have a maximum of a $5 discount, distributed among the items on the order. If the “distribute” option was not enabled, and the continuity order contained 2 $10 items, the customer would receive a $5 discount for each item – for a total of a $10 discount. The “distribute” option is turned on by default, because it is likely the most desired option.
When designing a continuity coupon that provides a percentage-based discount, you’ll have the option to provide a ceiling for the maximum dollar amount for the resulting discount. This is useful for providing a discount like “20% off for up to $20”.
You can also constrain your coupon to only affect certain items from inventory. By default, all items on a continuity order are affected; by constraining the coupon to certain items, you can make sure that discounts are only applied to items of your choice. It is notable to mention that when you map certain inventory items to a coupon, specifying how shipping is affected is no longer needed/evaluated (because shipping is not mapped as an inventory item).
When viewing an order, you can choose to apply coupons to future continuity orders.
You’ll be able to specify the coupon you’d like to use and the shipment numbers you’d like to apply it to. You can only apply 1 coupon per shipment. When you apply or remove a continuity coupon to shipments, a note will be generated for you on the order.
